People have higher expectations for the experiences they have with brands on their phones. That’s likely because it’s where they’re spending much of their time. In fact, people today have 2X more interactions with brands on mobile than anywhere else—that includes TV, in-store, you name it.
In some ways, we have all come to expect instant information. But expecting the actual product or service right away? That’s the new normal.
We can illustrate this with search data. Mobile searches related to “same-day shipping” have grown over 120% since 2015 as people are no longer willing to wait even a few days for their order to arrive. We can also see that searches for “same-day shipping” peak first thing in the morning. – Google
Most people are good at communicating but when they get on the stage or in front of the room, they get uncomfortable. Is that you?
On November 10th, I am offering a Speakers Bootcamp for anyone who does presentations in Corporate America. It will be held in Bellevue, Washington. Want to know more – send me an email to firstname.lastname@example.org or visit http://events.constantcontact.com/register/event?llr=kspstibab&oeidk=a07efkfiwiaab500479
We each get to choose our friends. We don’t get to choose our family. I choose these qualities, in no particular order, with my friends:
Interesting, Reliable, Honest, Caring, Interested, Authentic, Curious, Ambitious, Compassionate, Observant, Progressive, Aware, Empathetic, and Knowledgable.
What’s on your list?