Customer Experience is the LMS I am creating. To get some fresh material I took on a couple of short part-time jobs where I could get the really great material. One job I am doing is only 4 days. You can see how you might do this too. The job for 4 days is as an Event Manager for the graduation classes in June. I have already done 1 night and the customer experience content was invaluable. I did a few weeks at Macy’s for a holiday sale too. This offered incredible value for gathering customer service material.
Summary: Consider taking a short part-time job to get fresh or current material for your book, speech, blog, social media, etc. It is a lot of fun AND educational. Be a leader of the content area for your expertise by learning fresh material.